RECOGNITION WORKS!

We give an award to the top sales guy, to the person with 25 years of service, to the truck driver with 1 million miles without a chargeable accident. We believe in the power of recognition. The why we do it may seem obvious, but it is a lot more than that.

We use recognition to:

  • Create a culture within the company that affects every attitude.

  • Say thanks and applaud success.

  • Teach others what we as an organization want to achieve.

  • Increase retention of employees.

  • Support Mission and Values.

  • Engage employees.

  • Encourage loyalty.

  • Increase customer satisfaction.

  • In summation, we believe in using recognition everyday to improve the bottom line. If that's important to you, then we're speaking the same language. Come with us on this journey.

    Take a look at the topics we have and see if we can help you with your recognition programs.

  • Need ideas for wording on an awards? See the Thesaurus.

  • Want to implement a sales award program but need to present the concept to management? Check out Sales Awards: An Overview.

  • Want to know the inside scoop on the Lombardi Trophy or the Oscars? Take a look at our ongoing series on Famous Awards.

  • Talk to us. We are here to help you.

    Monday, April 4, 2011

    Guidelines for Award Presenters

    Posted by Curt Denevan: 
    Do you have to make an award presentation and want some suggestions on how to make a positive impact?

    I. Use the following suggestions to help you convey an appropriate message of recognition:
    • Be personal; be yourself; be sincere.
    • Everybody feels they've contributed something; given a little thought you can bring this out.
    • What may seem like a chore can be a very big thing for the recipient; you can make it bigger!
    II. Make it a positive, cheerful occasion that evokes a feeling of emotion and acceptance from the recipient:
    • Pick a time that avoids unusual stress or time limitations. Be spontaneous.
    • Do it in a place away from the operations of the job.
    • Invite friends and associates who know the recipient well.
    • Talk to the recipient in a personal way that's comfortable for you, yet shows an understanding of the recipients feelings. 
    III. Try to include contributions to the immediate department goals such as:
    • Suggestions employee made in improving department operation and performance.
    • Extra time given to finish a job or keep on top of on-going workload.
    • A good attitude that makes fellow workers feel like part of the team.
    IV. Talk about things that have happened during the employee's years with the company such as:
    • The Company's growth, new products, new equipment, new people.
    • The individual's performance as related to skills developed, promotions earned, other awards received.
    • Community activities, special events, or growth activities in the community.
    V. Use information available within the Company:
    • Personnel departments usually have company and community events information you may not have about the recipient.
    • Fellow workers might know personal stories about the recipient. You can probably also think of a few ideas from your own personal relationship.
    • Family or spouse are good sources of information to off the job interests and activities.
    VI. Talk about the future of the individual and company (in a one on one presentation), and how they should continue together:
    • Find out the employee's goals and ambitions.
    • Talk about how the employee can contribute to company's future growth and development.
    • Tell how the recipient can help with future department objectives.
    For more information about corporate recognition programs, see the website: Corporate Recognition Programs.

      Thursday, March 10, 2011

      Kentucky Derby Trophy


      Recognition Review, May, 1998
      A Thoroughbred Trophy
      By Stacy MacTaggert, Assistant Editor
      While the Kentucky Derby may be known as "The Run for the Roses," everyone knows what the racers really want to be holding in their hands at the end of the race: that shiny, gold Kentucky Derby trophy. The most well-known contest in the international horse racing circuit, the Kentucky Derby is held annually on the first Saturday in May. This year marks its 124th year. The legendary Churchill Downs in Louisville, Ky., is the only track on which the Derby has been run. The Derby is the first in a triumvirate of the sport's most prestigious races - collectively known as the Triple Crown - that also includes the Preakness and the Belmont Stakes. Although the Belmont Stakes is the oldest race, the Derby is generally considered the most prestigious. "It is the longest continuously run sporting event in America," says Lane Gold of Churchill Downs. Also, since it's the first race in the Triple Crown, it tends to get a lot of attention. This year more than 130,000 people will see the race firsthand with millions more watching on television.

      The Kentucky Derby track is 1-1/4 miles and takes about two minutes to run. In fact, there has only been one horse to run the track in less than two minutes: Secretariat, who finished in 1:59 2/5 in 1973. A maximum of 20 entrants is allowed; should there be too many registered, preference would be given to horses who have won higher earnings in the graded sweepstakes races leading up to the Derby. Horses must be 3-year-old thoroughbreds and, says Gold, "You have to be a Triple Crown-nominated horse to run." Generally the owners nominate their own horses to run in the three events.

      Churchill Downs and its Derby Days are synonymous with many traditions, such as mint juleps and the wreath of roses draped around the winning horse's neck. But one of the finest - and newest - traditions in the Derby is the presentation of the Kentucky Derby trophy.

      Spun Gold
      The first Derby trophy was presented in 1924, making it a relative newcomer to the steeped traditions of the blueblood racing crowd. Prior to then, the winners received a silver plate, cup or bowl - there was no set prize. But for the race's 50th anniversary, Churchill Downs' president held a contest to design a 14-karat gold permanent trophy for the winner. Louisville's oldest retail firm, Lemon & Son Jewelers, won the contest with its design of an intricate gold cup and figure. The trophy was designed by George Louis Graff, and Lemon & Son has made the trophy since winning the contest. And just like Southern traditions, not a lot has changed. "It's made the same way it always has been," says Gary Rossenberg, Lemon & Son's general manager. "They use the same original dies that we made in 1924." The only changes to design were for the Derby's 75th and 100th anniversary cups, when jewels were added to the cup. Otherwise the base is the only part of the trophy to change: It used to be made of marble; now it's jade.

      The trophy's main body is an 8-inch-diameter covered cup made of 14-karat spun gold. Sitting atop the cup is a horse and jockey. The cup and figure are 17 inches tall and sit on a jade base, bringing the trophy to 22 inches and about 3-1/2 pounds. The manufacturing process begins with a round sheet of 14-karat gold placed in a lathe to create the cup. "The cup is the hardest part to make," Rossenberg says. "It's a process called spinning; the gold is shaped around a series of cones and bowls." The spinning process is a very delicate operation; if the temperature is changed even the slightest during the process, the gold will crack - forcing Lemon & Son to begin anew. This has only happened once, in 1987. But spinning is important because it gives the gold its shiny appearance. "If you were to cast it, you wouldn't get that finish," says Rossenberg.

      The trim - which comprises the handles, rim and stem of the cup - is cast in 18-karat gold and hand-fitted to the cup. After the trim is applied, it is hand-engraved to enhance the detail. The top plate where the figure stands is 14-karat green gold, as is the lotus flower on the trophy's base. The horse and jockey are made of solid 18-karat gold with a special hand finish. "It takes about six months to make because of all the different aspects to it," says Rossenberg. He estimates almost 1,000 man hours go into the trophy's manufacturing, the cup demanding the greatest part of that. During the manufacturing process, approximately 40 percent of the original gold is lost through fillings, engraving, polishing and shrinking. When completed, the trophy is given a home in a lined mahogany box, to be engraved after the race is won.

      Trophy Travails
      Lemon & Son also makes three smaller sterling silver versions of the Derby trophy. These are presented to the jockey, the trainer and the breeder. Many people think that the jockey receives the gold trophy; but it is actually given to the owner of the winning horse. The large trophy is worth about $67,000 this year; the price fluctuates based on the value of gold. The sterling silver trophies are worth about $5,000 each, says Rossenberg.
      At such a high value, you can be sure that two security guards follow the trophy wherever it goes. On the day of the Derby, Lemon & Son brings the trophy to Churchill Downs and locks it up - guarded, of course - in the office of Churchill Downs' president. Only when it is time to make the winning presentation does the trophy emerge into the daylight on that first Saturday in May. But even such diligent protection can't prevent mishaps from occurring, says Rossenberg. One year, the governor of Kentucky stepped up to the dais to present the trophy to the winner - and promptly dropped the priceless cup, leaving a big dent. "They gave it back to us and we repaired it," says Rossenberg. The 1937 trophy is on display at the Kentucky Derby Museum in Louisville, saved from disgrace after being found in a pawn shop in New Orleans. "They had stripped all the gold off," Rossenberg says. "They even rubbed the winner's name off the plate. The only way we knew who it belonged to is we put a serial number on the cup." Lemon & Son took the naked trophy, fixed it up and gave it to the museum.

      A Permanent Award
      Luckily, most cups make it to their new owners without a scratch. The horse owners this year will be competing not only for the chance to hold aloft that shiny trophy, but also for a winning purse of $1 million, of which the winner takes $700,000. That's a far cry from the first Derby winnings: $2,850 in 1875. The second-place winner takes $170,000, third place $85,000, and fourth place $45,000. The stakes are high, as is the fee to enter a horse in the Kentucky Derby: $15,000. But it's worth it to thoroughbred owners and jockeys; the Kentucky Derby has always been a place where the "most exciting two minutes in sports" have led to numerous records being broken and history being made. For example, only three fillies have ever won the Derby. And since 1919, only 11 horses have swept the Triple Crown, winning the Kentucky Derby, Preakness and Belmont Stakes. The legendary Secretariat, a name even nonhorseracing fans will recognize, is one of the 11.
      And this year on May 2, with millions watching, one lucky and talented horse will nose across the finish line before any other - and while fresh red roses rain down from the stands, the thankful owner will sidestep the sweet petals as he takes the coveted Kentucky Derby trophy. After all, flowers do wilt - and you can't drink champagne from them.
      © 1998, Awards and Recognition Association
      For more information, contact RCB Awards at 1-800-929-9110.

      Friday, February 11, 2011

      RCB Awards acquires Brookfield Awards

      RCB announced that they have recently completely the acquisition of Brookfield Awards, a 40 year old engraving and award company. This complements the corporate awards programs that RCB provides for sales recognition, length of service recognition and safety awards. RCB is a leader in the area of crystal etching, plaques and name badges. They specialize in corporate ring programs and emblematic jewelry. Brookfield Awards joins RCB.

      Thursday, January 6, 2011

      CASH RECOGNITION

      20 to 35% loss in redemptive value
      Taxable on W-2
      Purchases Taxable when redeemed

      Low motivation
      Low anticipation
      Low visual accumulating effect

      No sharing family involvement
      No sharing of group involvement
      No sharing of individual’s results

      No flexibility for quarterly emphasis
      No flexibility for on the spot recognition
      No flexibility for special awareness

      Cash is compensation, an entitlement, not Recognition
      Cash has no memory value
      Cash has no trophy value
        
      CASH IS IMMEDIATELY FORGOTTEN

      For more information, contact RCB Awards at 1-800-929-9110.

      Friday, December 10, 2010

      Formal vs Informal Recognition

      Research shows companies find a balance of formal and informal recognition is an effective way of keeping employees motivated and happy.  According to Greg Boswell, OC Tanner Recognition Company, the move to make informal recognition part of a corporate recognition strategy has been due in part to companies that are working to improve employee retention. In a study conducted by Robert Half International, 47 percent of executives surveyed said that recognition and praise were the most important factors in keeping an employee satisfied.  However, it’s often through formal programs such as career achievement or employee service awards, management can implement communication tools and effective training with the power to impact the entire company. “Formal recognition has the unique potential to tie every employee’s achievements to a company’s values and business goals,” said Boswell. “With ongoing formal recognition as a foundation, informal programs can be added to encourage spontaneous appreciation."



      Regardless of the size of the company and the scope of the work, all employees deserve the chance to be acknowledged for their contribution to the success of a company. It’s clearly a win-win situation for business, when people feel valued, they feel better and they perform better.  Not to mention how good it feels to be the giver.

      For more information, contact RCB Awards at 800-929-9110.

      Cash or Award?

      33% of people receiving cash awards will use it pay bills.
      20% of people will not recall what they used a cash award for.
      It is considered income and seen as an entitlement, so it is not as effective as a tangible award.
      Source: Gostick and Elton, The Carrot Principle, 2007
      For more information, contact RCB Awards at 1-800-929-9110.

      And the Winner is... How the Oscar is built.






      And the Winner is...
      How ARA manufacturer R.S. Owens builds the Oscar

      Its official name is the Academy Award of Merit, but the origin of the less cumbersome nickname "Oscar" is not clear. For years, Bette Davis claimed to have coined the name when she quipped that the statue's backside resembled her husband. However, Davis recently relinquished her claim when references to the moniker were found in print three years before her 1937 win.

      Bruce Davis, executive director of the Academy of Motion Picture Arts and Sciences, has been trying to solve the mystery. "I had three claimants," he said. "I was able to disprove two, but I find the third one rather suspicious, which is a very unsatisfying conclusion."

      The preferred story is that in the early '30s, Academy librarian and eventual executive director Margaret Herrick commented to staff that the statuette resembled her Uncle Oscar - and the nickname stuck. Officially, the Academy started using the name in 1939.

      Golden Touch
      "The Oscar is better now than it was 25 years ago because the gold content has been increased," says Owen R. Siegel, founder and CEO of R.S. Owens & Co., manufacturer of the statuettes. "I believe the Oscar contains more gold than any other famous award." The specific dollar value, however, is a secret: "The Academy wants them to be considered priceless," says Siegel. But because of the simple design, he confides, "If there was no gold, they'd be worth less than $100 each."

      Each statuette takes 10 people and about 5 1/2 hours of labor to make, close to an hour in polishing alone. "Though we could probably do it quicker, we take three to four weeks to cast 50 statuettes," says R.S. Owens spokesperson Noreen Prohaska. "It may sound silly but each one is done to perfection and handled with white gloves. After all, look at the people who will be clutching it on Oscar night."
      The special care is not wasted on Bruce Davis, who first watched the manufacturing process about two years ago. "I was very impressed," Davis says. "I knew it was a complex process, but to see it done with such care was very reassuring."

      Building a Legend
      The Oscar stands 13-1/2 inches tall, not including the 3-inch base, and weighs a deceivingly hefty 8-1/2 pounds. The figure is hand cast in brittanium - an alloy of tin, copper and antimony that is much like pewter - in a 45-pound steel mold. The statuette is then deburred, degreased and polished to a mirror finish. "We spend about 45 minutes just polishing each one," Siegel says.

      Several layers of metal plating and polishing between each application give the statuette its perfect finish. The brittanium cast first receives a light copper electroplate, then heavy copper. Nickel plating is applied to seal the pores of the metal. Then the statuette is washed in silver-plate, which adheres well to gold. Finally, after more polishing, the statuette is plated in 24-karat gold and receives a baked lacquer finish.
      Of course, they're not engraved until later because the winners are top secret, even to the people who polish and primp the Oscar. R.S. Owens receives the list of winners only after the ceremony, then engraves the plates to ship back to Hollywood.

      Timeless Design
      The idea for the Oscar was hatched in 1927, when then-MGM President Louis B. Mayer proposed that the one-week-old Academy create a special film award. Cedric Gibbons, MGM art director, and sculptor George Stanley are credited for the design - a knight holding a crusader's sword standing atop a reel of film whose five spokes symbolize the five branches of the Academy: actors, directors, producers, technicians and writers.
      Unlike many other big-name awards, the Oscar has changed very little since its birth in the late '20s. The design has remained identical except for slight variations in the base, which was originally slightly smaller and made of Belgian black marble. Even the base - now made of spun brass and plated in black nickel - hasn't changed for 53 years.

      The only other variations were in materials. For the first three years, the statuettes were made of gold-plated solid bronze, which was changed to brittanium to ensure a flawless finish. Later, during World War II, the statuettes were cast in plaster when manufacturing with metal was restricted. But the plaster casts were replaced quickly after the war.

      All of the plaster versions were thought to be lost until recently when one was discovered in the Academy vault. More than a half century later, it's amazing any survived. "I imagine the Academy was quite embarrassed about [the plaster versions] at the time," says Davis. "They were probably all banged against a trash can or something."
      In addition to the Oscar, ARA member R.S. Owens manufactures scores of other big-name awards such as the Emmy, the MTV Music Video Award and the NFL's MVP Award. Upscale awards may be old hat to Siegel now, but he still remembers the uphill battle of the early years.

      Humble Beginnings
      Siegel grew up in working-class Chicago, the son of a Romanian immigrant who rented rabbit cages, coops and other supplies to county fairs. His entry into the trophy business was a result of a last-minute errand for one of his father's customers. During the 1936 Rockport County Fair, a teen-age Siegel was given $20 to pick up two $10 trophies, but when he arrived at the store it was closed, a casualty of the Depression. Not wanting to disappoint the customer, Siegel searched the phone book for another trophy store. He ended up at a manufacturer, where he was able to get the same trophies for far less money.
      "Well, I only paid $12 for those two trophies and kept the rest," Siegel remembers. "It would have taken me two weeks to make that much at my job after school."

      Soon, Siegel identified an untapped market for guinea pig figures (since none existed, guinea pig shows used rabbit figures). He tried to convince local manufacturers to create one by exaggerating his sales possibilities: "They asked me how many I could sell and I told them 100 (I thought that was a lot)," Siegel says. "But I knew I couldn't sell that many."

      Still, no one was interested, but Siegel saw an opportunity he wasn't going to miss. He hired his own sculptor, had a mold made and had the figures cast himself. "I made $375 on that order," he says. "From then on I encouraged people to buy trophies from me."

      Siegel opened his first factory in 1940, hiring workers from a competitor. His business wavered during World War II, when metal was scarce and trophy manufacturing was prohibited. But after a stint in the Army, he began to rebuild.

      Siegel attributes his early success to technical innovations, such as making trophies with zinc, a much harder metal than the standard lead (he got the idea by talking to the makers of car hood ornaments). Some of his first sales were to bowling alleys, whose bowler trophies tended to break at the wrist. Siegel liked to impress potential customers by demonstrating the trophies' strength. "I'd throw them on the floor and they'd gasp," he laughs, "then they'd notice they didn't break." Siegel prides himself on insisting on high standards: "We don't push junk."
      R.S. Owens gradually attained semi-prestigious accounts by the 1970s. Siegel won the Oscar account in 1983, when the previous manufacturer, which was having financial trouble, recommended him to the Academy. R.S. Owens improved the process by refitting the mold and reworking the tooling.

      Semi-retired after 60 years in business, Siegel is visibly proud of his accomplishments. "We make such beautiful awards," he says. "Sometimes I look around and say, 'Gee, what a beautiful trophy.' "

      Today, R.S. Owens is run by Siegel's son, Scott. In addition to the famous awards, the company serves many of America's top corporations, such as McDonalds and Microsoft, as well as thousands of everyday customers. In January, R.S. Owens hosted about a dozen media outlets interested in the making of the Oscar. While the Oscar brings priceless publicity, the company's bread and butter is the scouts and the schools that provide the volume orders. "I couldn't stay in business one day from the money we make on the Oscar," Siegel says.

      Name Recognition
      The Oscar is arguably the most widely recognized trophy in the world. The Academy's Davis attributes its notoriety to three things. First, its age: "[The Academy] was the first organization to begin giving awards in film, so the public has been aware of it since the early 1930s."

      Second, its status in the film industry: "I think it has retained that aura because, even if people aren't absolutely sure what the Academy is, they do know that it's the people who make movies looking at all their accomplishments for the year and selecting the outstanding examples."

      Third, its timeless design: "It's a gorgeous piece of sculpture with a machine-age, streamlined design that was popular in the 1920s and has managed to continue to look modern to this day," Davis says.
      Its popularity has made the Academy Awards an national tradition each spring, having been interrupted only three times in its 70-year history. The first delay was in 1938 when destructive floods hit Los Angeles; the second, in 1968 out of respect for Dr. Martin Luther King, whose funeral was held on the day originally scheduled for the awards; and most recently, in 1981 after the assassination attempt on former President Ronald Reagan.

      Precious Cargo
      Every year the Academy orders 50 to 65 new Oscars from R.S. Owens, depending on how many are left over from the previous year and the number of potential winners. "We have to plan for the maximum to win in every category - a maximum assault," Davis says. More than 2,300 statuettes have been awarded since the first one was presented in 1928.

      Leftovers will be kept in a vault until next year's ceremony and are sometimes used to replace damaged statuettes. Recipients who request replacements are required to turn in the damaged trophy. "The only way to accumulate them is to keep doing wonderful film work," Davis says.

      The Academy owns many historically significant Oscars. "Often heirs of recipients will return them to us, or recipients themselves will leave instructions to return their Oscar to the Academy," Davis says. "They don't want something undignified to happen to it." The statuettes are displayed from time to time at Academy headquarters or at the nearby Herrick film library.

      Of course, security is always a concern when the statuettes are transported from place to place. Fifty statuettes were shipped on March 11 from R.S. Owens' Chicago factory to Hollywood by Brinks truck and a special United Airlines charter. Fortunately, none has ever been lost in transport, but there are at least a few Oscars on the lam.
      "We recently became aware that we lost one," says Davis. During the 1972 ceremony, two winners were called but only one was in attendance. One winner came up and claimed her award and the other statuette was left on the podium as they broke for commercial. Someone must have pocketed it, Davis says.
      Recently it turned up on the black market. "The Academy will make every effort to get it back," he says. The Academy is able to track missing Oscars because they are numbered, starting in 1949 with the somewhat arbitrary number 501.

      "[Oscars] have always been among the most valuable things that a person in this industry can acquire, but they recently have gained a secondary financial value," Davis says.

      This value can be attributed in part to R.S. Owens and the team of professionals who build the trophy.
      People often ask Siegel for his Oscar Night predictions. "I'm not a movie fan," he says, but he does watch the awards ceremony. "I enjoy seeing the recipients' faces when they receive the Oscar. And I watch when people pick it up - they don't expect it to be so heavy."

      By Sara Geimer
      Recognition Review, April, 1998
      © 1998, Awards and Recognition Association
      For more information, contact RCB Awards at 1-800-929-9110.